Freshworks
Freshworks is a cloud-based software company that provides customer relationship management (CRM) and customer engagement platforms for businesses of all sizes. Their suite of products includes sales, customer service, marketing automation, and helpdesk solutions designed to help organizations manage customer interactions and streamline operations. The company serves small to enterprise-level businesses across various industries globally. This page tracks Freshworks's latest activity across 13+ data sources - updated daily by Glimpse.
freshworks.com
Freshworks Data Sources
Updated dailyLinkedIn Posts
LinkedIn Ads
Blog & Content
Pricing Pages
Job Postings
Tech Stack
Facebook Ads
YouTube
Google Ads
Reviews
Website Pages
Freshworks Intelligence Snapshot
Hiring signals
Content published
Ads detected
Pricing changes
Social activity
Reviews monitored
AI-generated battle card
Strengths, weaknesses, positioning - auto-updated
Intelligence collection in progress
Glimpse is monitoring Freshworks across 13 data sources. An AI-generated activity summary will appear here once enough signals are collected.
Freshworks GTM profile
Structured breakdown from public sources: homepage, pricing, about page, and recent blog content.
Positioning
“Sell smarter and close deals faster”
Grow your pipeline, boost conversions, and power productivity with our AI-powered, easy-to-use sales CRM.
AI-powered sales CRM that simplifies selling and grows revenue with productivity, collaboration, and insights
Who it's built for
Segments
Roles
Pricing philosophy
Model
Signup friction
Anchors
| Tier | Price | Target |
|---|---|---|
| Free | $0 | Small teams of up to 3 users just starting out |
| Growth | $9/user/month (billed annually) | Startups and SMBs seeking efficient pipeline management |
| Pro | $39/user/month (billed annually) | Growing and mid-sized businesses requiring advanced capabilities and AI assistance |
| Enterprise | $59/user/month (billed annually) | Mid to large-sized businesses needing advanced customization and governance |
Product
AI-powered sales CRM that simplifies pipeline management, lead qualification, and customer engagement
Key features
- Kanban view for contacts, accounts, and deals
- Contact lifecycle stages
- Built-in chat, email, and phone
- Email templates
- Custom fields
- Workflows
- Contact scoring by Freddy AI
- Sales sequences
- Territory management
- Deal insights by Freddy AI
- 360-degree customer view
- Intent scores from Freddy AI
- Sales emails by Freddy AI
- Forecasting insights by Freddy AI
- Field-level permissions
- Custom modules
- Mobile app
Differentiators
Content and GTM motion
GTM motion
Primary CTA
Content tone
Content cadence
Topics
Formats
Latest Freshworks Signals
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Freshworks Tech Stack
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Frequently Asked Questions about Freshworks
What does Freshworks do?
Freshworks is a cloud-based software company that provides customer relationship management (CRM) and customer engagement platforms for businesses of all sizes. Their suite of products includes sales, customer service, marketing automation, and helpdesk solutions designed to help organizations manage customer interactions and streamline operations. The company serves small to enterprise-level businesses across various industries globally.
Who are Freshworks's main competitors?
Freshworks's competitors include Hubspot, Salesforce, Oracle, Close, Monday. Glimpse tracks each competitor across pricing, hiring, ads, content, tech stack, and reviews for side-by-side comparison.
How does Freshworks compare to Hubspot?
Glimpse provides a live side-by-side comparison of Freshworks and Hubspot across pricing changes, hiring signals, ad campaigns, content strategy, tech stack, and customer reviews. View Freshworks vs Hubspot comparison →